Frequently Asked Questions

How do I apply for aid?

To apply for federal, state, or institutional aid, you need to complete the Free Application for Federal Student Aid (FAFSA) every year. It becomes available October 1st each year online at http://fafsa.ed.gov and through the myStudentAid app.  For additional information view the apply for aid page, https://financialaid.fsu.edu/apply-aid

When is Financial Aid awarded?

We start awarding students in spring (March/April). If you submit your FAFSA after that time, allow 7-10 days for your award to be posted to your online Financial Aid page. If you don't see an award offer, make sure that your FAFSA was complete and error free at www.fafsa.ed.gov

When will my financial aid be available?

Financial Aid is typically applied to eligible student’s accounts and refunded around the start of each term.  View the Student Business Services calendar prior to each term for additional details, https://studentbusiness.fsu.edu/

Make sure you are ready for disbursement by:

  • Enrolling in a minimum of 6 credit hours.
  • Ensuring all documents on your student portal at my.fsu.edu To-do List are complete
  • Accepting or declining your loan offers at my.fsu.edu if you have not already done so
  • Checking your e-mail and Voicemail for messages from the Financial Aid Office or other Offices regarding any holds on your account.

Why did my financial aid award change?

Financial aid awards are our best estimate of what you are eligible to receive at the time you are awarded and full time enrollment.  Your award may be increased, reduced, or even canceled, if:

  • If your FAFSA contains incorrect or incomplete data
  • You receive any outside resources, such as privately awarded scholarships, which were not listed on your award letter.
  • You do not maintain satisfactory academic progress
  • You do not enroll for the required number of hours to receive aid through the programs awarded you.
  • Your student status changes in any way (Residency, career, hours enrolled, class level, or expected graduation date, etc.)

For details on how awards may change view our terms and conditions, https://financialaid.fsu.edu/terms-and-conditions.

What if my aid is not applied to my account before tuition is due?

If you have been awarded financial aid, you may be eligible for a short term tuition deferment.

If you receive an automatic deferment you will receive an email at your @my.fsu.edu informing you.  If you do not receive an automatic deferment and you have financial aid you can apply for a deferment through the Office of Financial Aid during the second week of class. Your tuition must be paid in full or deferred by the Tuition Payment Deadline or you will incur late fees and risk schedule cancellation.

Why don’t I see my Bright Futures award?

Typically Bright Futures recipients do not see their awards because, FSU was not listed as the school of choice in the Bright Futures application, the student has not established Florida residency, or the student’s National identification number at FSU does not match the national identification number listed by the state of Florida. 

  • Make sure that you've completed your Bright Futures/State of Florida Application and that your scholarship has been posted with FSU's code 371 at http://www.floridastudentfinancialaid.org/
  • Make sure that the Admissions/Records office has received your residency documentation
  • Confirm the accuracy of your National Identification Number with both FSU and the State of Florida

When will the next year’s Verification and Special Circumstance forms become available?

They typically become available in the spring around March.  You can view the forms that are currently available on our forms page, https://financialaid.fsu.edu/forms

What do I need to do if I failed to meet Satisfactory Academic Progress (SAP) standards?

You can submit a SAP appeal form with documentation if you have a reason you were unable to meet the SAP standards.

Additional information about what SAP is, its requirements, and the appeal process can be found here: https://financialaid.fsu.edu/resources/satisfactory-academic-progress-policy

Why haven’t I received the federal loan I was offered?

Loans have additional requirements that have to be met before they can be disbursed including;

  • Accepting all or a portion of the loan offer
  • Completing the Loan Entrance Counseling and Master Promissory Note at https://studentloans.gov/

For additional details about loan eligibility and requirements visit our loan page, https://financialaid.fsu.edu/types-aid/loans

last updated: 12/20/2018
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